Jul 3, 2017 03:34 AM
https://aeon.co/essays/the-key-to-jobs-i...compassion
EXCERPT: [...] But the truth is, only a tiny percentage of people in the post-industrial world will ever end up working in software engineering, biotechnology or advanced manufacturing. [...] Many of the most important jobs of the future will require soft skills, not advanced algebra. Back in 1983, the sociologist Arlie Russell Hochschild coined the term ‘emotional labour’ to describe the processes involved in managing the emotional demands of work.
[...] Today, the rapid shrinking of the industrial sector means that most of us have jobs requiring emotional skills, whether working directly with customers or collaborating with our corporate ‘team’ on a project. In 2015, the education economist David Deming at Harvard University found that almost all jobs growth in the United States between 1980 and 2012 was in work requiring relatively high degrees of social skills, while Rosemary Haefner, chief human resources officer at the jobs site CareerBuilder, told Bloomberg BNA in January that corporate hiring this year would prize these skills to a greater degree than in previous economic recoveries. ‘Soft skills,’ she said, ‘can make the difference between a standout employee and one who just gets by.’ Across the economy, technology is edging human workers into more emotional territory....
MORE: https://aeon.co/essays/the-key-to-jobs-i...compassion
EXCERPT: [...] But the truth is, only a tiny percentage of people in the post-industrial world will ever end up working in software engineering, biotechnology or advanced manufacturing. [...] Many of the most important jobs of the future will require soft skills, not advanced algebra. Back in 1983, the sociologist Arlie Russell Hochschild coined the term ‘emotional labour’ to describe the processes involved in managing the emotional demands of work.
[...] Today, the rapid shrinking of the industrial sector means that most of us have jobs requiring emotional skills, whether working directly with customers or collaborating with our corporate ‘team’ on a project. In 2015, the education economist David Deming at Harvard University found that almost all jobs growth in the United States between 1980 and 2012 was in work requiring relatively high degrees of social skills, while Rosemary Haefner, chief human resources officer at the jobs site CareerBuilder, told Bloomberg BNA in January that corporate hiring this year would prize these skills to a greater degree than in previous economic recoveries. ‘Soft skills,’ she said, ‘can make the difference between a standout employee and one who just gets by.’ Across the economy, technology is edging human workers into more emotional territory....
MORE: https://aeon.co/essays/the-key-to-jobs-i...compassion
