http://www.socialfish.org/2015/10/millen...g-the-bar/
EXCERPT: The Millennial generation grew up with unparalleled abundance. [...] They tend to focus more on the influence of the internet and social media, which is, of course, understandable. [...] But the abundance they’ve experienced goes beyond the digital realm. [...] So what’s the impact of all this abundance? It means the Millennial generation is coming into the workforce (and onto your membership rolls) with higher expectations. Many in the older generations label the Millennials as ‘entitled,’ but I think it’s just a natural reaction to the environment in which they grew up. Resources were there. Adults were available to them. Rides were provided. Answers were readily available. Millennials have a higher bar, plain and simple. This has obvious implications for your online community....
EXCERPT: The Millennial generation grew up with unparalleled abundance. [...] They tend to focus more on the influence of the internet and social media, which is, of course, understandable. [...] But the abundance they’ve experienced goes beyond the digital realm. [...] So what’s the impact of all this abundance? It means the Millennial generation is coming into the workforce (and onto your membership rolls) with higher expectations. Many in the older generations label the Millennials as ‘entitled,’ but I think it’s just a natural reaction to the environment in which they grew up. Resources were there. Adults were available to them. Rides were provided. Answers were readily available. Millennials have a higher bar, plain and simple. This has obvious implications for your online community....