Apr 6, 2026 07:55 PM
https://gizmodo.com/cognitive-surrender-...2000742595
EXCERPTS: “cognitive surrender” [...] was, it appears, coined in this context by the Wharton Business School marketing researchers Steven Shaw and Gideon Nave. Their paper is incredibly troubling, and once you read about these findings, the term “cognitive surrender” will be stuck in your head too.
[...] At any rate, in the part of the study where the subjects were allowed to consult the chatbot, they did so about half the time. When it gave correct answers, they accepted them 93 percent of the time. Unfortunately, when it was wrong, they accepted answers 80 percent of the time. And keep in mind, they didn’t have to use it at all. They let the bad advice trump their own brains. Even worse, those who used AI rated their confidence 11.7 percent higher than those who didn’t, even though it was wrong.
The authors write that in addition to Kahneman’s fast and slow “systems” of cognition, this new artificial crutch is creating what they call “System 3.”
The authors write:
This isn’t the first time the phrase cognitive surrender has existed. The theologian Peter Berger used it in a religious context in the 1990s, but it meant something more like surrendering faith in God to relieve cognitive dissonance. And if you’re like me, you’ve probably noticed that AI-assisted cognitive surrender looks like older forms of mental laziness... (MORE - details)
EXCERPTS: “cognitive surrender” [...] was, it appears, coined in this context by the Wharton Business School marketing researchers Steven Shaw and Gideon Nave. Their paper is incredibly troubling, and once you read about these findings, the term “cognitive surrender” will be stuck in your head too.
[...] At any rate, in the part of the study where the subjects were allowed to consult the chatbot, they did so about half the time. When it gave correct answers, they accepted them 93 percent of the time. Unfortunately, when it was wrong, they accepted answers 80 percent of the time. And keep in mind, they didn’t have to use it at all. They let the bad advice trump their own brains. Even worse, those who used AI rated their confidence 11.7 percent higher than those who didn’t, even though it was wrong.
The authors write that in addition to Kahneman’s fast and slow “systems” of cognition, this new artificial crutch is creating what they call “System 3.”
The authors write:
Our findings demonstrate that people readily incorporate AI-generated outputs into their decision-making processes, often with minimal friction or skepticism. This seamless engagement with System 3 underscores its potential to enhance everyday cognition by reducing cognitive effort, accelerating decisions, and supplementing or substituting internal cognition with externally processed, vastly resourced, AI-powered insights.
Cognitive surrender isn’t necessarily all bad in their view. It “illustrates the value and integration of System 3, but also highlights the vulnerability of System 3 usage.”This isn’t the first time the phrase cognitive surrender has existed. The theologian Peter Berger used it in a religious context in the 1990s, but it meant something more like surrendering faith in God to relieve cognitive dissonance. And if you’re like me, you’ve probably noticed that AI-assisted cognitive surrender looks like older forms of mental laziness... (MORE - details)