Sep 15, 2024 09:22 PM
SIMON CAINE
https://youtu.be/zDILuTQ_GK
INTRO: Self-service checkouts are failing. Over the last 20 years, retailers have experimented with this technology and at first they were a bit of innovation in an industry that rarely changes. But now shops, stores and supermarkets are scraping self-service. Let’s look at what they were meant to achieve, why they haven’t and the doorman fallacy...
https://youtu.be/zDILuTQ_GK
INTRO: Self-service checkouts are failing. Over the last 20 years, retailers have experimented with this technology and at first they were a bit of innovation in an industry that rarely changes. But now shops, stores and supermarkets are scraping self-service. Let’s look at what they were meant to achieve, why they haven’t and the doorman fallacy...